Support | We’re Here to Help

Download Blog Support |

Support

At FarmLogs, supporting our customers is one of the most important things we do. If you need help with your account, start by looking through the articles below.

General Information

Signing up for FarmLogs

Installing the FarmLogs app for iPhone, iPad, and iPod Touch

Installing the FarmLogs app for iPhone, iPad, and iPod Touch

Installing the FarmLogs app for Android devices

Installing the FarmLogs app for Android devices

Supported mobile operating systems

Supported mobile operating systems

Supported web browsers and mobile operating systems

Getting Started with FarmLogs

Grouping fields

Grouping fields

Grouping fields

Adding the same crop to multiple fields

Add a custom commodity or crop

Editing an existing commodity or crop

Represent geospatial layers on maps

How the rainfall feature works

How to view Rainfall history and 24 hour totals

Adding equipment

Adding custom activity types

Editing the operational cost for an activity type

Connecting your FarmLogs account to your John Deere Operations Center account

Connecting your FarmLogs account to your Climate FieldView account

Setting up Automatic Activity Recording

Setting up Automatic Activity Recording

Setting up Automatic Activity Recording

Logging activities

Logging activities

Logging activities

How to view activity costs by category

How to use the Work Orders feature

Work Orders dashboard for service providers

Logging input purchases

Adding crops to your marketing plan

Adding crops to your marketing plan

Adding a grain contract to your marketing plan

Adding a grain contract to your marketing plan

Understanding how the Profit & Loss feature works

Adding Other Expense and Revenue Accounts

Logging a note when scouting

Logging a note when scouting

Logging a note when scouting

Accessing Local Prices

Accessing Futures Prices

Importing yield files

Compatible yield file types

App Troubleshooting

I don't have access to features that I once did

I can't log in to my account

I'm getting an error when trying to create a new account

How to log out of the app

How to log out of the app

How to delete and reinstall the mobile app

How to delete and reinstall the mobile app

My data is missing from the app

The mobile app is crashing, flickering, or behaving unexpectedly

Managing Your Plan and Account Settings

How to update your billing information

Upgrading your FarmLogs subscription

Feature add-ons

Feature add-ons

Downgrading your subscription

Downgrading your subscription

Resetting your FarmLogs password

Changing your FarmLogs email and alert preferences

Changing your FarmLogs email and alert preferences

Adding a user or service provider to your account

How to update your account email address

Managing Your Farm Data

Adding input mixes

Adding input mixes

Adding input mixes

Editing a field's information

Editing a field's information

Editing a field's information

Redrawing field boundaries

Redrawing field boundaries

Redrawing field boundaries

Editing and deleting crops

Deleting fields

Deleting fields

Deleting fields

Adding custom inputs

Adding custom inputs

Adding custom inputs

Video Tutorials

Adding people to your account

Adding equipment and implements

Logging a note when scouting

Adding yield information

Marketing

Setting marketing goals

Setting marketing goals

Understanding the crop position progress bar

Editing crop details in your marketing plan

Editing crop details in your marketing plan

Editing a grain contract

Understanding the Marketing calculations

Understanding the Crop details calculations

Marketing Video Tutorials

Adding crops to your marketing plan

Setting marketing goals

Adding a grain contract to your marketing plan

Editing crop details in your marketing plan

Editing a grain contract

Understanding the Features

About FarmLogs Satellite Imagery

AutoHedge

What is AutoHedge

How AutoHedge works

Installing the AutoHedge app for iOS devices

Installing the AutoHedge app for Android devices

Accessing AutoHedge on the web

Why don't I have access to AutoHedge?

How does AutoHedge work with my FarmLogs account?

More questions about AutoHedge?

FAQs

How much does FarmLogs cost?

Does FarmLogs sell my data?

Why does FarmLogs look for my location when I am not using the app?

How FarmLogs calculates growth stage and GDD

International use

When should I receive new Satellite Imagery?

Why don't the rain totals reported in-app match my rain gauge?

Need More Help?

Contact the Customer Support team